Privacy Policy
This Privacy Policy governs the manner in which Trans-Aid Trading Limited, , uses, maintains and discloses information collected from users of the website.
This privacy policy applies to the Site and all products and services offered by Trans-Aid Trading Limited.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users, including, but not limited to, when Users visit our site, register their information on the website by completing, or partially completing the webform giving us full or partial instruction/ details of their proposed instruction.
Users may be asked for, as appropriate, name, email address, mailing address, phone numbers, and relevant information relating to the application relates to. Additional supporting information may be requested..
We will collect personal identification information from Users only if they submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging our services to assist them.
We will retain your personal data until we have completed the application fully, and any monies due have been paid/received, and the file has been deemed closed, and a suitable period of time to comply with current auditing/accounting legislation has lapsed to allow us to remove your details from our records.
NON PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with Trans-Aid Trading, whether via our site, emails or any other form of communication.
Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, emails or other electronic methods of communication, such as the operating system and the Internet service providers utilised and other similar information, such as your IP address.
HOW WE USE COLLECTED INFORMATION
Trans-Aid Trading, collects and uses personal information for the following purposes:
· To improve customer experience by offering the User , the opportunity of engaging our services to assist in them in securing any due rebates.
· To process the application. We will use the information the User has provided to process the application for which you have engaged our services. This will include us reviewing the application, and undertaking various eligibility checks. We may need to contact you for additional information relating to the claim.
· To make contact with you, the User. Additional information may be required to assist us with your application. We may need to advise you of information we receive in the process of undertaking our work.
SHARING YOUR PERSONAL INFORMATION
Upon successful review of your application by one of our experienced Handlers.
YOUR RIGHTS AND YOUR PERSONAL DATA
You have the following rights with respect to your personal data:
· The right to request a copy of the personal data which we hold about you
· The right to request that we correct any personal data if it found to be inaccurate
· The right to request your personal data is erased where it is no longer necessary to retain such data, once our services have been completed, or following cancellation.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on the site with access made available to you. Please check back frequently to see any updates or changes to our privacy policy.
COOKIES
Like most websites, we may use “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
* You must claim for the legal expenses cover once the account has fully operated for 13 months.The window for this is strictly week 61 only any application before or after these dates will be void .You must be a uk resident.